Stop losing accounts to a missed callback
Clients don't churn because the belt was hard to fix. They churn because nobody could prove it got logged, routed, and closed. Retain puts a QR intake on every client floor and a service record on every asset you touch.
Three ways this grows the accounts you already have
Retain isn't a ticketing app bolted onto your business. It's proof, on record, for every client you service.
Retain the account
Every scan, assignment, and fix is timestamped to the asset. When a client questions what they're paying for, hand them a full service history, not a shrug.
Open a revenue line
Bill $49/facility as part of your service contract. It's a line item clients can see the value of, and a recurring number you didn't have before.
Prove the satisfaction
Facility contacts get an email the second their machine's fixed. No more "did anyone see my request?" calls to your office.
Fault to fixed, on the client's record
One flow, from the moment something breaks to the moment it's provably fixed.
Tag the client's floor
Print the QR label, stick it on the rig. Done once, forever.
Catch it before they call you
Anyone on-site scans and reports the second something feels off.
Route it to your tech
Assign with role-scoped visibility across every client you service.
Close the loop, on record
Mark it fixed. The history writes itself to the asset, and the account.
Flat. Per location. No tiers.
Build it into what you already charge your gym clients, or pass it straight through.
- QR intake tags for every client floor
- Work order routing & dispatch
- Client-visible status & service history
- Automatic completion emails to facility contacts
Your Next Lost Account Starts With a Text You Never Saw
Give every client floor a QR intake and a service record that proves the work got done.